MDMBet Privacy Policy — Your information is completely safe with us

1Introduction

MDMBet (referred to hereinafter as "we", "MDMBet", or the "Platform") is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains what information MDMBet collects about you, how it is used, and how it is kept secure.

By creating an account on MDMBet or using our services, you are agreeing to this Privacy Policy. If you do not agree with any part of this Policy, we kindly ask that you refrain from using MDMBet's services.

This Privacy Policy has been prepared in accordance with the applicable laws of Bangladesh and international data protection standards. In the event of any dispute or question of interpretation, the official version published by MDMBet shall be considered final.

2What Information Is Collected

MDMBet only collects information that is necessary to provide you with our services. We strictly refrain from collecting unnecessary or excessive data. A detailed breakdown of the information collected is provided below:

3Methods of Data Collection

MDMBet collects your information through several methods. Each method is transparent and based on your consent.

• Information provided directly by you: Information you provide directly at registration, when updating your account, or when contacting support.
• Automatically collected information: Information automatically collected while you use MDMBet through cookies, log files, and web beacons.
• Information Received from Payment Providers: Information provided during transactions via bKash, Nagad, or a bank.
• Identity Verification Service: Information received from third-party verification services as part of the KYC process.

4Purpose of Data Use

MDMBet uses the information it collects solely for the purposes listed below. We never use your data for unnecessary or unrelated purposes.

• Completing account creation, management, and verification processes.
• Processing deposit and withdrawal transactions securely.
• Detecting and preventing fraud, money laundering, and unauthorized activity.
• Personalizing your gaming experience and providing relevant offers.
• Improving MDMBet's services and developing new features.
• Meeting legal obligations and satisfying the requirements of regulatory bodies.
• Ensuring responsible gaming and identifying problematic gaming patterns.
• Providing customer support and resolving complaints.

5Data Sharing Policy

MDMBet's core principle is to keep your personal information private. However, in a limited number of circumstances, information may be shared with third parties — these are clearly outlined below:

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, or a bank to process financial transactions.
• KYC / Identity Verification Services: With authorized verification agencies to fulfill legal obligations.
• Legal Authorities: Complying with lawful orders from Bangladeshi courts or law enforcement agencies.
• Technology Service Provider: For server hosting and cybersecurity services — they are bound by strict confidentiality agreements.

Outside of the cases listed above, MDMBet does not share your information with third parties under any other circumstances. In the event of a change in company ownership or a merger, you will be notified in advance.

6Cookies & Tracking Technologies

MDMBet uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the site functions properly.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Performance Cookies: Used to understand which sections of the site are most frequently visited.
• Functionality Cookies: To remember your preferred language, region, and similar settings.

You can disable cookies from your browser settings. However, doing so may cause some MDMBet features to not work properly.

7Data Protection Measures

MDMBet uses industry-leading technology and practices to protect your information. Our security infrastructure operates on the following levels:

• SSL/TLS Encryption: All data transfers between you and MDMBet's servers are secured with 256-bit SSL encryption.
• Two-Factor Authentication: Additional OTP verification is required for any suspicious login attempts.
• Firewall & Intrusion Detection: Round-the-clock active security measures to prevent unauthorized access.
• Data Masking: Sensitive information (such as card numbers) is always displayed in masked form.
• Regular Security Audits: Periodic system audits conducted by external security specialists.
• Encrypted Storage: All sensitive information stored in the database is kept in encrypted form.

8Data Retention Period

MDMBet does not retain your information beyond what is necessary. However, certain data must be kept for a defined period due to legal obligations and security requirements.

• Account Information: For the duration the account remains active and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years where required by legal obligation.
• Gaming Activity Log: Retained for up to 3 years.
• Cookies & Session Data: Cleared at the end of each session or after a maximum of 30 days.
• Support chat history: Retained for up to 2 years.

Once the designated retention period expires, data is permanently deleted or fully anonymized.

9Your Rights

As an MDMBet user, you have several important rights over your own data. We respect these rights and are committed to fulfilling them as promptly as possible.

10Protection of Minors' Information

MDMBet is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from any minor.

Age verification is mandatory during registration. If a minor has created an account using false information, we will close that account immediately upon discovery and delete all collected data.

11Changes to the Privacy Policy

MDMBet may update this Privacy Policy when necessary. Before any significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered mobile number or email address.
• A notice will be displayed on the MDMBet website homepage.
• The date of any changes will be updated at the top of this page.

Continued use of MDMBet after any changes are made will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.

12Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please contact MDMBet's data protection team:

• Email: [email protected]
• Response time: Typically within 24–48 hours
• Live Chat: Via live chat on the MDMBet website

We respect your privacy and are committed to always being there for you. Thank you sincerely for your trust and confidence in MDMBet.